Privacy Policy for ChatPulse

Last Updated: October 2023

ChatPulse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information from users (each, a "User") of the ChatPulse mobile application and SaaS platform (the "Service"), hosted at https://wa.atifiy.com.

1. Information Collection and Use

ChatPulse collects information to provide and improve our messaging and marketing services.

A. Personal Identification Information

We may collect personal identification information, such as your name, email address, and phone number, when you register for an account.

B. Device Contacts (Mandatory Disclosure)

To provide our core messaging features, ChatPulse requests permission to access your device’s contact list. We sync this data with our secure servers at https://wa.atifiy.com to:

• Identify which of your contacts are already using ChatPulse.
• Allow you to organize contacts into custom categories and labels.
• Facilitate quick messaging without manual entry. We do not sell your contact information to third parties.

C. Messages and Media

We process and store your message content (text, images, videos, and documents) to ensure reliable delivery to your recipients and to allow you to access your chat history across different devices.

D. Push Notifications

We collect your device's FCM (Firebase Cloud Messaging) token to deliver real-time push notifications for incoming messages and service updates.

2. Information Sharing

We may use third-party service providers (such as Firebase for notifications and messaging) to help us operate our Service. We only share information with these third parties for limited purposes, provided you have granted us permission.

3. Data Security

ChatPulse implements industry-standard encryption and security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Data Retention and Account Deletion (Play Store Requirement)

We retain your data as long as your account is active. Users have the right to request the deletion of their account and all associated personal data (including contacts and messages) at any time.

• To delete your account, please use the "Delete Account" option within the App Settings or contact us at contact@atifiy.com.

5. Changes to this Privacy Policy

ChatPulse has the discretion to update this policy at any time. We encourage Users to frequently check this page. You acknowledge that it is your responsibility to review this policy periodically.

6. Your Acceptance of these Terms

By using ChatPulse, you signify your acceptance of this policy. If you do not agree, please do not use our Service.

7. Contacting Us

If you have any questions about this Privacy Policy, please contact us at: Email: contact@atifiy.com
Phone: +92 309 5878949
Website: https://wa.atifiy.com